• Country House Hotel

CAREER OPPORTUNITIES

Head Chef

Stapleford Park is a 4 red star luxury country house hotel offering a spa, championship golf course, luxury accommodation, country sports & 2 AA Rosette Restaurant. We are currently seeking a Head Chef to head our kitchen team. We are looking for a candidate who is able to manage a team, manage food costs and develop menus.

 

Charged with raising the standards of food production, you will be responsible for managing the kitchen team to ensure optimum performance and continual improvement. To develop and motivate the kitchen team, to ensure that food produced is always consistently high and that presentation standards are always maintained so that a reputation for excellence and consistency is achieved.

 

Key Responsibilities:

  • Plan and deliver balanced menus that are seasonal use local produce, quality and consistency.
  • Keep up-to-date with current trends, seasonal and local specialties, and incorporate these into menu planning as appropriate.
  • Ensure that all kitchen staff receives an induction on commencement and that all training is kept up-to-date – in particular food hygiene and food safety.
  • Carry out staff appraisals and performance reviews.
  • Ensure that all budgets and targets are achieved, take appropriate action where this is not the case.
  • Ensure that standards of hygiene, cleanliness and food safety are always maintained at the highest possible level. Ensure that all staff is aware of and working to these standards.
  • Work closely with the Restaurant team to deliver the highest possible standard of service to guests. Be aware of any special or dietary requests.
  • Encourage a “customer first” culture within the team.
  • Respond to guest and customer requests courteously and efficiently at all times.
  • Ensure that stock takes are carried out effectively.

For this position you will need the following experience, skills and personal qualities:

  • Previous experience as a Head Chef looking for the next step with multi-sited operations. 
  • Relevant qualifications: Minimum Basic and Intermediate Food Hygiene certificates.
  • Excellent organization, leadership and communication skills.
  • Experience of banqueting catering.
  • Experience of Menu costing, planning and working within budgets.
  • Minimum 2 rosette experience as a Head Chef

An excellent salary and benefits package is awaiting the successful candidate.

 

Due to the expected high volume of applicants we regret that we cannot provide individual feedback to each applicant and that only short-listed candidates will be contacted directly.

 

Please submit CV and Covering Letter to: lhodkinson@stapleford.co.uk

 

 

Porter

We are looking for an enthusiastic and friendly person to join the Front Office team on a Casual basis. The position involves meeting and greeting guests, assisting with luggage to and from the rooms and the transportation of guests and staff to and from several locations. General cleaning and tidying of area to maintain hotel standards and any other duties as requested. Full training will be provided.

 

Meets National Minimum Wage.

 

No accommodation provided.

 

Full driving licence required.

 

Please submit CV and Covering Letter to: lhodkinson@stapleford.co.uk

 

 

Reservation Agent

We are looking for a Reservations Agent who must have previous experience of working in a Spa environment. You must be energetic, friendly and well-spoken.

 

Primary responsibilities are to book appointments via telephone from our Reservations Office. This position requires great communication skills, both verbal and written and you must be highly organized with the ability to multi-task and work well within a team.

 

Full Time position – June/July start with flexible attitude to working including Saturdays.

 

Start Date: June/July

 

Salary: TBC

 

Please submit CV and Covering Letter to: lhodkinson@stapleford.co.uk

 

 

Senior Event Coordinator £Competitive + Excellent benefits

Stapleford Park is a 4 red star luxury country house hotel offering a spa, championship golf course, luxury accommodation, country sports & 2 AA Rosette Restaurant. We are currently seeking a n Event Coordinator to join our team.

 

You should have a background in Hospitality to be considered for this role, with excellent Customer Service skills, along with an initiative to implement new ideas. You will be working alongside one other Meeting & Events Coordinator and report in to the Operations Manager.

 

Main duties of the Events Co-ordinator role include:

  • Supplying the highest possible levels of customer care and service whether in the public eye or in the back of house areas.
  • To positively approach all sales opportunities in order to maximise sales and revenue by yielding the business in order to achieve the Hotel’s sales plan.
  • To consistently deliver an excellent service to all guests and clients making enquiries or bookings at the hotel, with face to face and telephone meetings.
  • To respond to any customer enquiry within the guidelines set by the hotel.
  • To be fully aware of the Hotel’s facilities and take every opportunity of promoting the hotel.
  • To exercise efficient diary management in order to manage the yield within the conference office.
  • Develop and maintain sales information through Opera Sales and Catering following the Company guidelines.
  • To produce statistical information as required including weekly forecasting, cancelled, denied or refused business.
  • To attend any communication meetings where appropriate.
  • To help host events during busy seasonal times.
  • To ensure all conference bills are processed and that they are posted on a daily
  • To produce table plans and place setting etc. for events
  • To help manage all administration for the Events Office.
  • To liaise with external suppliers ensuring the supply of their goods and services meet the requirements of the clients, and charges are passed on accordingly.
  • To prepare reports for Management Team.

An excellent salary and benefits package is awaiting the successful candidate including company benefit scheme, pension and meals on duty.

 

Due to the expected high volume of applicants we regret that we cannot provide individual feedback to each applicant and that only short-listed candidates will be contacted directly.

 

Please submit CV and Covering Letter to: lhodkinson@stapleford.co.uk

 

 

Marketing Executive

 

Salary: DOE

 

Stapleford Park is a 4 Red Star luxury country house hotel offering a spa, championship golf course, luxury accommodation, country sports & a 2 AA Rosette Restaurant. We are currently seeking a passionate Marketing Executive to join our team.

 

The Role:

  • Design, manage and drive the annual marketing & PR plan in accordance with the hotels business plan to ensure that objectives are met
  • Presentation of the marketing plan at each monthly marketing meeting - present past ROI, proactively suggest new activity and react to business conditions within the hotel and market place with effective and fluid communication to all stakeholders
  • Responsible for effective and quality database management & e-commerce including golf & spa members plus all other revenue sectors, and deliver an effective contact strategy (CRM model)
  • Manage all relationship with appointed agencies including PR agents
  • Manage and drive the design and production process for all marketing collateral both retention and acquisition material
  • Management of the Stapleford Park website including updates
  • Management of other networks including Facebook and LinkedIn
  • To offer HODs marketing support and help them drive revenue through effective DM & print controlled within brand guidelines
  • Image Management System: To be wholly responsible for the smooth running of the system and to include, scanning and cataloguing of transparencies, duplication of transparencies and distribution to third parties
  • Management of all the 3rd party websites for content and imagery and packages.
  • Keep abreast of current trends and activities

For this position you will need the following experience, skills and personal qualities:

  • A minimum of 2 years working in Hospitality/Food and Beverage Marketing
  • Knowledge & understanding of the hotel industry
  • Exceptional eye for detail
  • Creative flair and a desire to innovate
  • A Commercial understanding
  • Ability to prioritise
  • Exceptional communication skills and the ability to manage people at all levels
  • Excellent verbal and written communication skills
  • Emotionally resilient: able to manage a high workload & tight deadlines
  • Strong PC skills – Powerpoint / Excel
  • Willingness to travel within the UK

An excellent salary and benefits package is awaiting the successful candidate including company benefit scheme, pension and meals on duty.

 

Please submit CV and Covering Letter to: lhodkinson@stapleford.co.uk

 

 

Receptionist (including occasional Porter duties) – Permanent Basis

The Receptionist is responsible for ensuring that a warm and professional welcome is provided to all our guests, first time, on time, every time. The Receptionist will ensure a consistently high quality of service to all guests and support other members of the front desk team and draw on previous customer facing experience to achieve service and revenue targets. An able communicator, the Receptionist must be able to demonstrate their ability to converse with a wide variety of guests and colleagues at all levels, therefore a high standards of literacy, numeracy and computer systems are also essential. The Receptionist must be able to demonstrate their immaculate presentation standards and attention to detail at all times.

 

Duties will include; check in and out of guests including rooming of guests; effective reservation & event enquiry handling; collating guest service feedback; giving, transporting staff to and from work; housekeeping tasks as required; receiving and handover of information; accurate billing and posting of revenue; effective general enquiry handling from guests and colleagues.

 

A knowledge of a computerised hotel management system, preferably Opera, is desirable although not essential as training will provided to the right candidate.

 

Candidates must be eligible to work in the UK. Please note there is no live-in accommodation available.

 

Shift work.

 

Salary – meets national minimum wage.

 

Skills and experience required to perform the role:

  • Good verbal & written communication skills
  • Passion for customer service
  • Current and clean driving license
  • Knowledge of food and beverage service
  • Ability to remain calm and deal with possible difficult situations
  • Fluent English
  • Ability to juggle workload and be flexible
  • Attention to detail
  • Ability to work in a team and on own initiative
  • Computer literate

Please submit CV and Covering Letter to: lhodkinson@stapleford.co.uk

 

 

Food & Beverage Services Manager – Permanent

Stapleford Park is a 4 red star luxury country house hotel offering a spa, championship golf course, luxury accommodation, country sports & 2 AA Rosette Restaurant. We are currently seeking a Food and Beverage Services Manager to join our team.

 

Applicants must have previous management experience at a Rosette restaurant and be a highly effective business, and people manager.

 

The role:

  • Fully operational, ‘hands on’ role, as well as back of house duties
  • Driving sales forward to ensure maximum profitability
  • Implement and monitor departmental training and development plans
  • To be responsible for Health and Safety issues within the Food and Beverage department
  • Full operational responsibility for all aspects of the food and beverage units

The Person:

  • Ideal candidate comes from a high volume, high end background and if possible with multi operations management experience
  • Outstanding experience in Food and Beverage management and the ability to display excellent customer care skills in a fast paced environment
  • Operational experience an advantage
  • Good Financial awareness with a full understanding of Food and Beverage revenue streams and controls
  • Proven man-management, coaching and team building skills
  • Good understanding of H&S legislation

Salary – competitive.

 

Live-In option will be considered.

 

Please send CV & Covering Letter to: lhodkinson@stapleford.co.uk

 

 

Room/Spa Attendant

 

We are currently looking for a Room/Spa Attendant on a 9 month Fixed Term Contract.

 

Duties will include routine activities in cleaning and servicing of guest rooms under supervision of housekeeping supervisor and also duties at the Lifestyle & Spa Club.

 

Room Attendants must promote a positive image of the property to guests and must be pleasant, honest, and friendly.

 

Please note that this role will include early morning starts and shift work.

 

If interested, please email your CV to: lhodkinson@stapleford.co.uk

 

 

Casual Therapists

We are currently looking for Therapists on a casual basis, mainly to cover weekends but also some weekday shifts between 10am and 6pm.

 

To be considered you must hold an NVQ2 and 3 or equivalent in beauty therapy, have excellent customer care skills and the ability to work shifts often at short notice.

 

You must also have at least 2 years’ experience working in the industry.

 

Please send CV with covering letter via email to gspencer@stapleford.co.uk

 

 

Food and Beverage Associates

We are currently seeking numerous Food and Beverage Associates to strengthen the team on a casual basis.

 

This role will include:

 

Assisting the restaurant manager and banqueting manager in the day to day running of the operations. Working efficiently to the highest standards keeping in line to departmental policy and procedures within any assigned station and maximising profitability whilst ensuring the highest possible standards of service are delivered.

 

Salary: Meets the National Minimum Wage

Start Date: ASAP

 

Please send CV and Covering Letter/email to: fmacedo@stapleford.co.uk

 

General Job Applications

Stapleford Park is always looking for new members of staff who share our commitment, passion and desire to provide our guests with superb service. If you are a natural professional who is interested in hospitality and looking for a fulfilling career, then please apply in writing with your CV to:

 

Lee Hodkinson

Human Resources Manager

Stapleford Park, Stapleford, Nr. Melton Mowbray, Leicestershire, LE14 2EF

Email: lhodkinson@stapleford.co.uk

Telephone: 01572 787027

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