• Country House Hotel

CAREER OPPORTUNITIES

Receptionist (including occasional Porter duties) – Permanent Basis

The Receptionist is responsible for ensuring that a warm and professional welcome is provided to all our guests, first time, on time, every time. The Receptionist will ensure a consistently high quality of service to all guests and support other members of the front desk team and draw on previous customer facing experience to achieve service and revenue targets. An able communicator, the Receptionist must be able to demonstrate their ability to converse with a wide variety of guests and colleagues at all levels, therefore a high standards of literacy, numeracy and computer systems are also essential. The Receptionist must be able to demonstrate their immaculate presentation standards and attention to detail at all times.

 

Duties will include; check in and out of guests including rooming of guests; effective reservation & event enquiry handling; collating guest service feedback; giving, transporting staff to and from work; housekeeping tasks as required; receiving and handover of information; accurate billing and posting of revenue; effective general enquiry handling from guests and colleagues.

 

A knowledge of a computerised hotel management system, preferably Opera, is desirable although not essential as training will provided to the right candidate.

 

Candidates must be eligible to work in the UK. Please note there is no live-in accommodation available.

 

Shift work.

 

Salary: meets national minimum wage.

 

Skills and experience required to perform the role:

  • Good verbal & written communication skills
  • Passion for customer service
  • Current and clean driving license
  • Knowledge of food and beverage service
  • Ability to remain calm and deal with possible difficult situations
  • Fluent English
  • Ability to juggle workload and be flexible
  • Attention to detail
  • Ability to work in a team and on own initiative
  • Computer literate

 

Please submit CV and Covering Letter to: lhodkinson@stapleford.co.uk

 

 

Room Attendants

We are currently looking for Room Attendants on a Casual basis.

 

Duties will include routine activities in cleaning and servicing of guest rooms under supervision of housekeeping supervisor. Room Attendants must promote a positive image of the property to guests and must be pleasant, honest, and friendly.

 

Salary: Competitive

 

Email CV to: lhodkinson@stapleford.co.uk

 

 

Laundry Porter

Stapleford Park - seeking to appoint a Laundry Porter on a full-time (40hours) basis.

 

Working under the direction of the Head Housekeeper, the incumbent will take responsibility for the sorting, collection and delivery of laundry, ensuring an excellent and efficient service is maintained at all times, and that the service is carried out in a courteous, efficient and pleasant manner. Heavy lifting will be a daily requirement of this post.

 

Additional Requirements:

  • To maintain excellent relations between colleagues. 
  • To co-operate fully with the Housekeeper and senior members of staff.
  • To be flexible and available when busy times demand
  • Uniform to be clean and well pressed.

The list of duties above is not to be regarded as exclusive or exhaustive. There will be other duties and requirements associated with your post and you may be required to undertake such duties as may be reasonably required of you.

 

Meets National Minimum Wage

 

Start Date: ASAP

 

Apply by sending your CV and Covering Letter/Email to: lhodkinson@stapleford.co.uk

 

 

Casual Therapists

We are currently looking for Therapists on a casual basis, mainly to cover weekends but also some weekday shifts between 10am and 6pm.

 

To be considered you must hold an NVQ2 and 3 or equivalent in beauty therapy, have excellent customer care skills and the ability to work shifts often at short notice.

 

You must also have at least 2 years’ experience working in the industry.

 

Please send CV with covering letter via email to gspencer@stapleford.co.uk

 

 

Host

We are currently looking for a Host on a casual basis to add to the existing team. This position is generally to cover weekends and bank holidays although other hours may be available, subject to the demands of the business.

 

As a Host you will ensure that all guests are welcomed to the house and endeavour to make everyone feel at home. You will encourage guests to take part in the various sporting and relaxing elements of the Estate and actively promote all packages to all our guests.

 

Casual basis – meets the national minimum wage.

 

Please send your CV and a Covering Letter to lhodkinson@stapleford.co.uk.

 

 

Food & Beverage Supervisor – Permanent

We are currently seeking a Food & Beverage Supervisor...

 

As Food & Beverage Supervisor you will need to have a good ability for forward planning, motivating and supervising a team of people to perform to the best possible standard and provide an exceptional level of service. A friendly and outgoing personality and have previous experience of working within a luxury environment and an award-winning restaurant.

 

You will assist the departmental manager with the day-to-day running of the F&B operation, controlling any assigned operational area to the highest standards, in keeping with departmental policy and procedures. Ongoing training is offered with the role and you will be trained on food/wine combinations and the intricate side of food and wine.

 

 

Skills and experience required to perform the role:

 

  • Excellent verbal communication skills
  • Passion for customer service
  • Excellent interpersonal skills
  • Very strong time management and organisational ability
  • Knowledge of the Hotel industry
  • Fluent English
  • Ability to juggle workload and be flexible
  • Attention to detail

Salary – competitive

 

Please apply, sending your CV and Covering Letter to: fmacedo@stapleford.co.uk

 

 

Food and Beverage Associates

We are currently seeking numerous Food and Beverage Associates to strengthen the team on a casual basis.

 

This role will include:

 

Assisting the restaurant manager and banqueting manager in the day to day running of the operations. Working efficiently to the highest standards keeping in line to departmental policy and procedures within any assigned station and maximising profitability whilst ensuring the highest possible standards of service are delivered.

 

Salary: Meets the National Minimum Wage

Start Date: ASAP

 

Please send CV and Covering Letter/email to: fmacedo@stapleford.co.uk

 

General Job Applications

Stapleford Park is always looking for new members of staff who share our commitment, passion and desire to provide our guests with superb service. If you are a natural professional who is interested in hospitality and looking for a fulfilling career, then please apply in writing with your CV to:

 

Lee Hodkinson

Human Resources Manager

Stapleford Park, Stapleford, Nr. Melton Mowbray, Leicestershire, LE14 2EF

Email: lhodkinson@stapleford.co.uk

Telephone: 01572 787027

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