• Country House Hotel

CAREER OPPORTUNITIES

Creche – Deputy Manager

We are currently recruiting for a Deputy Manager for our busy and popular on site crèche and Ofsted registered nursery, to work 29.5 hours per week (Wednesday to Saturday). Working alongside the Manager you will be responsible for a small team of staff and up to 20 children per day. 

 

All applicants should be qualified up to the equivalent of level 3 (or above) and have at least two years’ experience working within a nursery setting, preferably in a supervisory capacity.

 

We are looking for a lively confident person who enjoys working within a busy nursery.

 

Competitive salary and excellent benefits.

 

Please email your CV and Covering Letter to: creche@stapleford.co.uk

 

 

Marketing Executive

Salary: DOE

 

Stapleford Park is a 4 Red Star luxury country house hotel offering a spa, championship golf course, luxury accommodation, country sports & a 2 AA Rosette Restaurant. We are currently seeking a passionate Marketing Executive to join our team.

 

The Role:

  • Design, manage and drive the annual marketing & PR plan in accordance with the hotels business plan to ensure that objectives are met
  • Presentation of the marketing plan at each monthly marketing meeting - present past ROI, proactively suggest new activity and react to business conditions within the hotel and market place with effective and fluid communication to all stakeholders
  • Responsible for effective and quality database management & e-commerce including golf & spa members plus all other revenue sectors, and deliver an effective contact strategy (CRM model)
  • Manage all relationship with appointed agencies including PR agents
  • Manage and drive the design and production process for all marketing collateral both retention and acquisition material
  • Management of the Stapleford Park website including updates
  • Management of other networks including Facebook and LinkedIn
  • To offer HODs marketing support and help them drive revenue through effective DM & print controlled within brand guidelines
  • Image Management System: To be wholly responsible for the smooth running of the system and to include, scanning and cataloguing of transparencies, duplication of transparencies and distribution to third parties
  • Management of all the 3rd party websites for content and imagery and packages.
  • Keep abreast of current trends and activities

For this position you will need the following experience, skills and personal qualities:

  • A minimum of 2 years working in Hospitality/Food and Beverage Marketing
  • Knowledge & understanding of the hotel industry
  • Exceptional eye for detail
  • Creative flair and a desire to innovate
  • A Commercial understanding
  • Ability to prioritise
  • Exceptional communication skills and the ability to manage people at all levels
  • Excellent verbal and written communication skills
  • Emotionally resilient: able to manage a high workload & tight deadlines
  • Strong PC skills – Powerpoint / Excel
  • Willingness to travel within the UK

An excellent salary and benefits package is awaiting the successful candidate including company benefit scheme, pension and meals on duty.

 

Please submit CV and Covering Letter to: lhodkinson@stapleford.co.uk

 

 

Receptionist (including occasional Porter duties) – Permanent Basis

The Receptionist is responsible for ensuring that a warm and professional welcome is provided to all our guests, first time, on time, every time. The Receptionist will ensure a consistently high quality of service to all guests and support other members of the front desk team and draw on previous customer facing experience to achieve service and revenue targets. An able communicator, the Receptionist must be able to demonstrate their ability to converse with a wide variety of guests and colleagues at all levels, therefore a high standards of literacy, numeracy and computer systems are also essential. The Receptionist must be able to demonstrate their immaculate presentation standards and attention to detail at all times.

 

Duties will include; check in and out of guests including rooming of guests; effective reservation & event enquiry handling; collating guest service feedback; giving, transporting staff to and from work; housekeeping tasks as required; receiving and handover of information; accurate billing and posting of revenue; effective general enquiry handling from guests and colleagues.

 

A knowledge of a computerised hotel management system, preferably Opera, is desirable although not essential as training will provided to the right candidate.

 

Candidates must be eligible to work in the UK. Please note there is no live-in accommodation available.

 

Shift work.

 

Salary: meets national minimum wage.

 

Skills and experience required to perform the role:

  • Good verbal & written communication skills
  • Passion for customer service
  • Current and clean driving license
  • Knowledge of food and beverage service
  • Ability to remain calm and deal with possible difficult situations
  • Fluent English
  • Ability to juggle workload and be flexible
  • Attention to detail
  • Ability to work in a team and on own initiative
  • Computer literate

 

Please submit CV and Covering Letter to: lhodkinson@stapleford.co.uk

 

 

Room Attendants

We are currently looking for Room Attendants on a Casual basis.

 

Duties will include routine activities in cleaning and servicing of guest rooms under supervision of housekeeping supervisor. Room Attendants must promote a positive image of the property to guests and must be pleasant, honest, and friendly.

 

Salary: Competitive

 

Email CV to: lhodkinson@stapleford.co.uk

 

 

Casual Therapists

We are currently looking for Therapists on a casual basis, mainly to cover weekends but also some weekday shifts between 10am and 6pm.

 

To be considered you must hold an NVQ2 and 3 or equivalent in beauty therapy, have excellent customer care skills and the ability to work shifts often at short notice.

 

You must also have at least 2 years’ experience working in the industry.

 

Please send CV with covering letter via email to gspencer@stapleford.co.uk

 

 

Food & Beverage Supervisor – Permanent

We are currently seeking a Food & Beverage Supervisor...

 

As Food & Beverage Supervisor you will need to have a good ability for forward planning, motivating and supervising a team of people to perform to the best possible standard and provide an exceptional level of service. A friendly and outgoing personality and have previous experience of working within a luxury environment and an award-winning restaurant.

 

You will assist the departmental manager with the day-to-day running of the F&B operation, controlling any assigned operational area to the highest standards, in keeping with departmental policy and procedures. Ongoing training is offered with the role and you will be trained on food/wine combinations and the intricate side of food and wine.

 

Skills and experience required to perform the role:

 

  • Excellent verbal communication skills
  • Passion for customer service
  • Excellent interpersonal skills
  • Very strong time management and organisational ability
  • Knowledge of the Hotel industry
  • Fluent English
  • Ability to juggle workload and be flexible
  • Attention to detail

Salary – competitive

 

Please apply, sending your CV and Covering Letter to: fmacedo@stapleford.co.uk

 

 

Food and Beverage Associates

We are currently seeking numerous Food and Beverage Associates to strengthen the team on a casual basis.

 

This role will include:

 

Assisting the restaurant manager and banqueting manager in the day to day running of the operations. Working efficiently to the highest standards keeping in line to departmental policy and procedures within any assigned station and maximising profitability whilst ensuring the highest possible standards of service are delivered.

 

Salary: Meets the National Minimum Wage

Start Date: ASAP

 

Please send CV and Covering Letter/email to: fmacedo@stapleford.co.uk

 

General Job Applications

Stapleford Park is always looking for new members of staff who share our commitment, passion and desire to provide our guests with superb service. If you are a natural professional who is interested in hospitality and looking for a fulfilling career, then please apply in writing with your CV to:

 

Lee Hodkinson

Human Resources Manager

Stapleford Park, Stapleford, Nr. Melton Mowbray, Leicestershire, LE14 2EF

Email: lhodkinson@stapleford.co.uk

Telephone: 01572 787027

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