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Spa Questions & Answers

Spa Opening Hours
Treatments 10 a.m. - 6 p.m., 7 days a week
Spa Reception From 8.30 a.m.

How do I make an appointment for a treatment?

Please call our Spa Reception on +44 (0) 1572 787057, our staff will be delighted to help you choose the right treatment for your needs. Alternatively, please email The spa and gym are facilities available for both men and women over the age of 16.

When should I arrive for my treatment?

We suggest that clients arrive at least 30 minutes before their appointment to allow time to get changed and relax.

What if I am late for my appointment?

Arriving late will unfortunately limit the time of your treatment, therefore reducing its effectiveness and your pleasure. Your treatment will end on time so that the next client is not delayed.

What if I need to cancel my appointment?

As treatments are especially reserved for you, cancellation fees will apply if notification is not received within 7 days of the appointment, at a rate of 50%. Within 24 hours of the appointment a 100% fee will be charged.

All spa days must be pre-paid. All corporate bookings must also be pre-paid and are subject to similar cancellation charges.

What do I wear during my treatment?

You may wish to wear your own bikini or briefs, or hygienic disposable briefs can be provided for women. Choose what is most comfortable for you. Our therapists will always use a draping technique to protect your privacy.

Tree Cottage Nursery

Whilst you enjoy a luxurious treatment, relax in the knowledge that your child is being well cared for in our self-contained Ofsted registered Tree Cottage Nursery. For further information regarding price and availability please contact Sarah on 01572 787022 or email

Day use and overnight stay

When booking, why not enquire about the use of a day room in one of our two cottages on the estate or in the House. Arrive in the morning and vacate the room by 6pm. This offer is exclusively for Spa guests booking treatments.

If you are really enjoying yourself, why not spend the night in one of our beautiful, uniquely designed bedrooms. As a Spa guest ask about the special rates available to you.

Contact the Lifestyle Club

Tel: +44 (0) 1572 787057

Opening Hours: 10 a.m. - 6 p.m. 7 days a week.

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